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Old 24th June 2010   #1
billmarshall
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Default SMTP connections via 3 dongle

Has anyone had any problems with sending mail to an Othello hosted mail account using a 3 dongle connection?

One of my clients brought his laptop to me saying that he couldn't connect while on the road. I plugged it into my net connection and it sent mail to his SMTP server fine. However we then unplugged the broadband and fired up his 3 dongle and while it would connect to the pop3 server ok the SMTP server was refusing the connection. SMTP Authentication is set up ok.

I've used my own Orange dongle to send mail to my own servers without any problem so it seems to be a 3 issue but I'm baffled as to what I can do about it. Any ideas before I submit a ticket?
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Old 28th June 2010   #2
Roger
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No ideas Bill (sorry) but if you get a resolution via a ticket could you post the relevant information here?
Thanks,
Roger
PS: having said no ideas, currently email performance is dire and I suspect a spam/DoS attack is under way.
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Old 28th June 2010   #3
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Quote:
Originally Posted by billmarshall View Post
Has anyone had any problems with sending mail to an Othello hosted mail account using a 3 dongle connection?
No reason from our end that it wouldnt work.
For specifics you'll need to contact Three and talk to them.

Quote:
Originally Posted by Roger
I suspect a spam/DoS attack is under way.
Firewalls are busy being updated for blocking the latest range of scumbags from accessing the network with their phishing/virus/malware junk.
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